Frequently Asked Questions

general FAQs

  • Walk In Party

    You are more than welcome to bring your group in to just skate and pay general admission at the door. Just make sure to leave all food, cake, drinks, and presents as none are allowed through the door unless included with a pre-booked party package. We are serious about this one! We will make you return your cake and/or other food items to your car!


  • Chaperone Policy

    Currently, on Fridays and Saturdays (and any other day of the week as necessary), all guests ages 17 years old or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to Skateworld. The chaperone must present a valid photo ID with date of birth. One chaperone may accompany no more than four guests ages 17 or younger per day.


    Chaperones must accompany their party during entry, remain within sight of their party at all times during their visit to the rink, and be available by phone throughout their stay. Guests ages 17 years old or younger who are found inside Skateworld unaccompanied by a chaperone will be subject to ejection. This chaperone requirement applies to all Skateworld visitors and membership pass-holders.


  • Non skating individuals

    Everyone through the door pays admission whether they are skating or not, the only exceptions are for non skating adults chaperoning a child under 18.

  • Walking on the skate floor

    Unfortunately, only skaters are allowed on the skating floor. If you have a child who needs assistance we  recommend practicing on the carpet first until they feel confident enough to try out the floor!

  • Re-entry policy

    Sorry - once you leave the building you must pay to re-enter.

  • Skate sizes

    San Diego, CA: Toddler size 8 - Adult Men's size 16


    Tacoma, WA: Toddler size 6 - Adult Men's size 15

  • Outside Skates

    You are welcome to use your own skates as long as they pass our safety inspection. Our safety inspection consists of: making sure they are in good working condition, cleanliness (no dirt stuck in the wheels or toe stop/brake) and making sure there are no dangerous bolts sticking out. All skates must have toe stops or jam plugs. 

  • Private lessons

    We suggest giving our Saturday morning Skate School a try first. This is a group lesson and includes 30 minutes of instruction plus some free skate time to work on the skills learned.  Please be sure to have waivers filled out prior to checking in and arrive 15 minutes before the class time. 


    Attending Skate School will give you a chance to meet our instructors, get a feel for their teaching style, and arrange your personalized lesson with the instructor of your choice.  Their cost starts at $30 for 30 minutes, but can vary based on the individual instructor. 


  • Socks are required

    For your health & safety, socks are required to be worn when skating. This also helps us to keep the place (and our skates) healthy and clean for our guests.  Socks are sold onsite for your convenience.

  • Supervision on rink floor

    Our  fun, friendly, and trained Floor Guards provide supervision and assistance to those skating on the rink floor. However, we do require parents/guardians to actively monitor their children and not leave the facility. 

  • Group discounts

    Skateworld offers group discounts and other exciting options  for schools, church groups, sports clubs, summer camps and more.  

    Please send us an email to info@skateworld.com for more information.

  • Lockers for rent

    We do have lockers available to store your purse or bags. Please do not bring valuable items with you as are we are not responsible for lost or stolen items. 

  • Food & drink options

    We have a variety of food, snacks, and drinks available for purchase to keep you rolling. 

  • Operating hours

    Operating hours vary by location and by day of week. Please review our website for the specific location you are wanting to visit. 

  • Wearing skates for your entry/exit. 

    For safety reasons, no one is allowed to wear skates entering or exiting the facility or out in our parking lot. Please wear shoes while entering and exiting the facility.

  • Gift certificates

    Gift certificates are available for purchase online. To purchase simply click on the location you wish to buy the certificate for and scroll down the page. You should see the Gift Certificate link on the right side. 

skateworld safety

  • Check your skates

    Checking your toe stops, wheels, and laces before skating is very important.

  • Good skating stance

    Bend your knees over your toes and take small walking steps on the carpet before trying the rink. If you feel like you're going to fall, grab your knees

  • Use caution

    Be sure to step safely onto the floor, looking in all directions for hazards. Always skate in the correct skating direction.

  • Don't carry children while on skates

    Never, under any circumstances carry anyone while on skates. 

  • Obey rules and staff

    Follow all rules and regulations. If a skate guard gives you directions, it is for your safety.  

Rules and Regulations

Rules

  • Everyone enters and skates at their own risk.
  • No outside food or drinks 
  • No carrying children while on skates.
  • NO RE-ENTRY. Once you leave you are done skating for the day.
  • No fast skating, rough play, or tag. If you are passing more skaters than are passing you, then you are going too fast.
  • No shoes allowed on the skating floor.
  • Helmets/safety gear is not required but strongly recommended. Equipment available for sale in skate shop
  • Keep moving at all times while on the skating floor, no stopping or standing 
  • No sitting, standing at, or climbing over any of the walls around the rink
  • Skates cannot be worn outside of the building or in the parking lot.
  • All sales are final. Online tickets purchased cannot be refunded or exchanged for different dates or times.
  • Every person must sign a waiver before entering the rink, even if you are not skating. Please have all waivers signed before checking in at the front desk.
  • No gum, alcohol, vaping, or smoking allowed in the building.
  • All bags and personal belongings are subject to inspection when entering the building.
  • Outside skates and roller blades are subject to inspection upon entering.
  • No pets permitted inside of the building.
  • Skateworld is NOT responsible for lost or stolen items. Lockers available for rent
  • Report any incidents or accidents to management
  • Improper conduct, destruction of property, or failure to follow these rules may result in you being asked to leave or denial of entry. No refunds will be given for expulsion



Chaperone Policy

  • Currently, all guests ages 17 years old or younger must be accompanied by a chaperone who is at least 21 years old to be admitted to Skateworld. The chaperone must present a valid photo ID with date of birth. One chaperone may accompany no more than four guests ages 17 or younger per day.
  • Chaperones must accompany their party during entry, remain within sight of their party at all times during their visit to the rink, and be available by phone throughout their stay. Guests ages 17 years old or younger who are found inside Skateworld unaccompanied by a chaperone will be subject to ejection. This chaperone requirement applies to all Skateworld visitors and membership pass-holders.
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